Fraud Investigator

• Gather and analyse evidence from flagged transaction data to identify active fraud attempts
• Decide whether to release or block suspicious transactions
• Investigate suspicious activity via phone and chat
• Support and reassure customers during active fraud attempts
• Secure compromised accounts and take remedial action
• Triage incoming cases and review customer limit increase requests
• Manage account closure processes when investigations identify first-party concerns
• Provide tailored advice to fraud victims to help prevent future threats
• Complete post-investigation activity and maintain a clean audit trail

Fraud Investigator jobs in United Kingdom

Fraud Investigator, Part Time