Fraud Specialist

• Investigate monitoring alerts, unusual partner activity and performance changes using partner context, customer reports, transactional data and company information
• Assess potential fraud risk, identify further evidence needed and make proportionate, well-reasoned recommendations
• Collaborate with Account Management, Fraud Operations and analysts to test concerns, challenge assumptions and agree next steps
• Support decisions on enhanced due diligence, trading-term or control changes, additional friction, monitoring requirements and partner offboarding
• Design, document and improve partner risk assessment, ongoing monitoring and escalation processes
• Use dashboards and data to identify unusual patterns and emerging fraud typologies
• Develop management information so risks, trends and outcomes are understood by senior stakeholders
• Work with Technology, Data and external providers to improve tools, data sources and third-party solutions for ongoing partner checks
• Balance customer protection, fraud prevention and commercial growth across a significant multi-million-pound business area
• Keep up to date with B2B fraud trends and share learning to strengthen controls
• Protect Zopa and its customers from fraud risk across the partner portfolio
• Investigate auto dealers, point-of-sale merchants and other B2B partners and shape effective fraud controls

Explore B2B Fraud Specialist at Zopa Bank. Review requirements and application details.