Fraud Specialist

• Investigate suspected internal and external fraud, financial crimes, and potentially illegal activity
• Review fraud alerts, cases, referrals, and investigative leads to determine disposition and identify suspicious activity
• Document findings, maintain case records, and preserve evidence in accordance with requirements
• Gather, analyze, and evaluate information from multiple sources
• Coordinate information gathering and reporting with law enforcement, regulatory authorities, and other authorized parties
• Serve as a point of contact for internal business units regarding fraud investigations and financial crime concerns
• Conduct customer outreach when necessary
• Prepare investigative reports, case summaries, and supporting documentation
• Identify, analyze, and communicate fraud trends, threats, and typologies
• Recommend improvements to fraud prevention, risk mitigation, processes, and procedures
• Present evidence and investigative findings in legal proceedings or court as required
• Stay current on fraud, AML, BSA, and financial crime regulations, trends, and investigative techniques
• Provide guidance, training, and support to less experienced team members
• Assist with daily operational activities and perform other duties as assigned
• Report to the Fraud Investigations Manager; no direct reports

Senior Fraud Investigations Specialist

• Investigate suspected internal and external fraud, financial crimes, and potentially illegal activity
• Review fraud alerts, cases, referrals, and investigative leads to determine disposition and identify suspicious activity
• Document investigative findings, maintain case records, and preserve evidence
• Gather, analyze, and evaluate information from multiple sources
• Coordinate information gathering and reporting with law enforcement, regulators, and authorized parties
• Serve as a point of contact for internal business units regarding fraud investigations and financial crime concerns
• Conduct customer outreach when necessary
• Prepare investigative reports, case summaries, and supporting documentation
• Identify, analyze, and communicate fraud trends, threats, and typologies
• Recommend improvements to fraud prevention, risk mitigation, operational effectiveness, compliance, and risk management
• Present evidence and findings in legal proceedings or court as required
• Remain current on fraud, AML, BSA, and financial crime regulations, trends, and investigative techniques
• Provide guidance, training, and support to less experienced team members
• Report to the Fraud Investigations Manager