French

• Translate English documents into the target language and deliver translated responses by phone or in writing
• Triage and respond to drug information inquiries from healthcare professionals and patients
• Disseminate drug information verbally or in writing
• Identify adverse events and product complaints during customer interactions
• Generate initial adverse event and product complaint reports in compliance with company and client SOPs
• Fulfill local regulatory authority requirements for post-marketing adverse event reporting
• Assess required information and the appropriate depth of information to collect
• Write adverse event and product complaint narratives and medical inquiry custom responses
• Coordinate quality-related complaint processes with Quality Assurance, Regulatory Affairs, and complainants
• Evaluate medical literature and develop written information for healthcare professionals
• Support market and competitive product research, system development, sales training, and field liaison projects
• Perform medical writing and assigned on-call responsibilities
• Maintain and improve Medical Communications Call Centre customer service and metrics
• Contribute to process improvement

Explore Medical Information Specialist, French & English Speaking at EVERSANA. Review requirements and application details.