Full-stack Engineer

• Own the reliability posture of production services, including availability, latency, capacity, efficiency, performance, monitoring, and alerting
• Define, instrument, and operate against SLIs and SLOs, using error budgets to drive engineering priorities
• Identify stability risks and mitigate them before they affect customers
• Reduce repair items and prevent recurring incident classes
• Improve detection, response, and recovery times
• Strengthen failure domains, validate recovery paths, and make production changes safer
• Participate in on-call and lead responses when production is degraded
• Write post-mortems, identify root causes, and drive follow-up work to completion
• Identify, diagnose, report, and document production problems
• Write, configure, and deploy maintainable, reviewed, documented, and tested code that improves reliability
• Orchestrate complex changes across systems and services, including design changes, technical decisions, migrations, and upgrades
• Lead debugging, troubleshooting, and analysis of service architecture and design
• Use code review to improve code quality
• Reduce operational overhead for infrastructure and services
• Drive cross-team projects from conception to completion
• Coordinate programs, estimate and communicate delivery timelines, track milestones, and update stakeholders
• Identify and communicate changes that may impact stability

Staff Software Engineer – L4

• Develop software managing physical-layer connectivity from 1GBASE-T connectors to 1.6T long-reach optics
• Write control software supporting forwarding engines, connectors, and gearbox interface chips
• Build instrumentation and telemetry tools to monitor and troubleshoot physical link health
• Collaborate with Optics teams to define standards for new media and bring them to market
• Interface with customers, product management, and hardware engineers to develop Layer1 features
• Architect, design, and manage feature development
• Develop and maintain features using C, C++, and Python
• Review and contribute to functional and design specifications
• Build automated tests and test infrastructure
• Work with hardware and manufacturing teams to bring PHYs and transceivers to market
• Design software control interfaces for Layer1 components with hardware engineers
• Provide technical leadership across features, projects, and tools
• Analyze, mitigate, and fix customer network problems with Customer Support Engineers and customers
• Analyze system-test problems and provide fixes
• Mentor new and junior engineers
• Own projects from definition through deployment and customer interactions, ensuring delivery quality

Senior Software Engineer – Layer1, C++

• Design, develop, test, and maintain high-quality software throughout the full development lifecycle
• Solve complex technical and architectural challenges using sound engineering principles
• Contribute to API, backend, and cloud platform development using modern Microsoft technologies
• Collaborate with product, engineering, and leadership teams to deliver strategic initiatives
• Analyse, diagnose, and resolve difficult production and performance issues
• Apply clean code, object-oriented design, and software engineering best practices
• Support technical decision-making, code reviews, and knowledge sharing across the team
• Leverage AI tools appropriately while maintaining quality and ownership
• Identify opportunities to improve systems, processes, scalability, and reliability
• Shape architecture and improve platform capabilities
• Support future initiatives involving distributed systems, AI-enabled functionality, search technologies, and large-scale APIs

Senior Software Engineer

• Build and improve the web app attendees use before and during Web Summit events, working closely with Product and Design.
• Ship small improvements frequently, working end to end and using learnings to shape future work.
• Keep the app fast and reliable for tens of thousands of concurrent users and safe to change while events are running.
• Help engineers grow through clear expectations, useful feedback, pairing and opportunities to take on responsibility.
• Work on site at events, observe how people use the product and incorporate those insights into the product.
• Shape the attendee-facing web app experience.
• Lead a small team alongside a product manager and designer.
• Own the technical work and line-manage engineers.
• Spend approximately 60% of the time writing code.

Lead Engineer – Attendee Experience

• Maintain and support BI Connectors for Jira Data Center
• Investigate and troubleshoot customer and support issues end-to-end
• Reproduce issues, identify root causes, and ship reliable fixes
• Maintain and stabilize the codebase across Jira Data Center versions and database vendors
• Upgrade dependencies, address CVEs, and adapt to new Jira and database releases
• Support customers migrating between environments, including Data Center to Cloud paths
• Make targeted product improvements and enhancements
• Write and maintain unit and integration tests
• Participate in peer code reviews and uphold coding standards and best practices
• Work with GitHub Actions CI/CD pipelines, keeping builds green and running and releasing the product through automation
• Collaborate with support, QA, PMs, and other stakeholders
• Build durable, shareable knowledge of the product and its BI integrations

Full Stack Developer

• Develop Layer1 control software managing physical-layer connectivity from 1GBASE-T connectors to 1.6T long-reach optics
• Support software across forwarding engines, connectors, and interface chips/gearboxes
• Build instrumentation and telemetry tools to monitor and troubleshoot physical link health
• Work with Optics teams to define standards for new media and bring them to market
• Interface with customers, product management, and hardware engineers to develop Layer1 features
• Architect, design, and manage feature development
• Develop and maintain features using C, C++, and Python
• Review and contribute to functional and design specifications
• Build automated tests and test infrastructure
• Work with hardware and manufacturing teams to bring new Layer1 components, including PHYs and transceivers, to market
• Collaborate with hardware engineers on software control interfaces for Layer1 components
• Provide technical leadership across features, projects, and tools
• Analyze, mitigate, and fix customer network problems with Customer Support Engineers and customers
• Analyze system-test issues and provide fixes
• Mentor new and junior engineers
• Own projects from definition through deployment and customer interactions, ensuring delivered quality

• Own the technical direction of the real-time detection platform, including streaming, storage, and the training pipelines that support it
• Translate product and engineering roadmaps into clear technical plans, milestones, and execution priorities
• Proactively identify technical risks, dependencies, and trade-offs before they impact delivery
• Lead design and architecture reviews, make technical trade-off decisions, and document the reasoning behind key decisions
• Stay hands-on by coding, reviewing code, debugging issues, and supporting the team during production incidents
• Mentor engineers and raise the bar for system design, code quality, operational excellence, and technical execution
• Own the operational health of the platform, including alert quality, on-call load, incident follow-through, and root-cause prevention
• Partner directly with Product, TAM, and customer-facing teams on customer-impacting issues, ensuring clear impact assessment, prioritization, ownership, and next steps
• Define how the team uses AI agents and AI-assisted tools in engineering workflows, including verification standards and safe usage practices
• Build, evaluate, and improve LLM- and agent-assisted tools for engineering and operations use cases, such as triage, root-cause analysis, alert summarization, and evaluation harnesses

Tech Lead – Software Engineering

• Interpret, solution design, and correctly implement business requirements
• Provide work estimates to assist project planning
• Design low-maintenance, sustainable, and scalable software solutions
• Reduce technical debt where appropriate
• Liaise with peer system owners to understand, document, and mitigate upstream and downstream impacts
• Build solutions using established industry best practices, technologies, and standards
• Support business users through User Acceptance Testing
• Deploy solutions with care and contingency planning
• Support and plan Release Management, Runbooks, and Hypercare
• Collaborate with Architecture, Infrastructure, Business Analysis, Test, and Digital Operations colleagues
• Document technical designs, constraints, and code bases for knowledge repositories, cross-training, and impact assessments
• Ensure compliance with organisational, legal, regulatory, departmental, SOX, and security standards

Fullstack Developer

• Develop software managing the physical network layer, from 1GBASE-T connectors to 1.6T long-reach optics
• Write control software across forwarding engines, connectors, and gearbox interface chips
• Build instrumentation and telemetry tools to monitor and troubleshoot physical link health
• Work with Optics teams to define standards for new media and bring them to market
• Add new features, debug problems, and tune code for scalability and performance
• Own projects from definition through deployment and customer interactions
• Interface with customers, product management, and hardware engineers to develop Layer1 features
• Architect, design, and manage feature development
• Develop and maintain features using C, C++, and Python
• Review and contribute to functional and design specifications
• Build automated tests and test infrastructure
• Work with hardware and manufacturing teams to bring Layer1 components to market
• Collaborate with hardware engineers on software control interfaces
• Provide technical leadership across features, projects, and tools
• Analyze and fix problems in customer networks and system tests
• Mentor new and junior engineers

• Develop software managing physical-layer networking connectivity, from 1GBASE-T connectors to 1.6T long-reach optics
• Write control software spanning forwarding engines, connectors, and interface chips/gearboxes
• Build instrumentation and telemetry tools to monitor and troubleshoot physical link health
• Work with Optics teams to define standards for new media and bring them to market
• Interface with customers, product management, and hardware engineers to develop Layer1 features
• Architect, design, and manage feature development
• Develop and maintain features using C, C++, and Python
• Review and contribute to functional and design specifications
• Build automated tests and test infrastructure
• Work with hardware and manufacturing teams to bring new Layer1 components, including PHYs and transceivers, to market
• Collaborate with hardware engineers to design software control interfaces for Layer1 components
• Provide technical leadership across features, projects, and tools
• Analyze, mitigate, and fix problems in customer networks with Customer Support Engineers and customers
• Analyze system-test problems and provide fixes
• Mentor new and junior engineers
• Own projects from definition through deployment and customer interactions, ensuring delivery quality