• Lead ATI’s member-program portfolio as one coordinated business
• Establish portfolio strategy, financial targets, member outcomes, and an integrated roadmap
• Build and manage a program performance framework tracking financial results, utilization, engagement, satisfaction, retention influence, delivery quality, and investment opportunities
• Develop annual and quarterly plans, including goals, budgets, priorities, innovation roadmap, talent needs, and expected business outcomes
• Establish portfolio scorecards and monthly business reviews
• Drive accountability for plans, results, and improvement actions
• Identify gaps, overlap, and disconnected member experiences across programs and resolve them with functional leaders
• Own ATI’s enterprise-wide member escalation and resolution process
• Partner with Finance on program-level reporting and decision-support frameworks
• Partner with Technology on systems and tools improving measurement, delivery, personalization, and scalability
• Partner with Marketing and Sales to position programs and connect them to growth and retention strategy
• Lead strategic reviews and recommend changes improving member value, differentiation, efficiency, and profitability
• Serve as a senior leader improving the quality, relevance, measurement, and financial performance of member offerings

Explore GM, Member Programs at Driven Brands Inc.. Review requirements and application details.