General

• Monitor and respond to King Arthur Baking audiences on social media and other online platforms
• Answer questions, amplify positive comments, de-escalate sensitive situations, and proactively engage audiences to support the brand and campaigns
• Answer basic baking and product questions
• Handle moderately challenging questions with support from Digital Engagement Team Lead, Digital Engagement Specialist II members, and relevant teams
• Perform additional tasks and responsibilities as necessary
• Participate in team problem solving and decision making
• Provide exemplary customer service to internal and external customers
• Contribute to a positive and safe work environment
• Adhere to company-wide green norms and remain educated on company impact campaigns

Seasonal Digital Engagement Specialist I

• Provide functional and technical support for Abas ERP users across global operations
• Troubleshoot system and business-process issues
• Assist with ERP configuration, maintenance, upgrades, and improvements
• Support implementations, including requirements gathering, testing, data migration, training, and post-launch support
• Partner globally with teams across manufacturing, supply chain, finance, sales, and customer service
• Develop and maintain reports, documentation, procedures, and training materials
• Support user access, permissions, master data, and data quality
• Coordinate with ERP vendors and outside technical partners as needed

General jobs in Vermont

Seasonal Digital Engagement Specialist I

ERP Specialist