General Counsel

• Independently lead investigations from intake through resolution
• Formulate investigation strategies, conduct interviews, review documents, and debrief stakeholders
• Mentor non-attorney investigators on legal standards, documentation, and case handling
• Promptly assess, respond to, investigate, and resolve compliance and ethics inquiries and alleged employee misconduct
• Partner with e-discovery and forensic investigators to identify, preserve, and obtain relevant documents and data
• Draft reports and communicate findings to legal and business leaders
• Collaborate with HR on employment-related outcomes and disciplinary actions
• Conduct root cause analyses and determine appropriate remedial or corrective actions
• Evaluate whether matters, findings, or conclusions should be disclosed to federal and/or state agencies
• Ensure appropriate policies, procedures, training, and education programs are adopted based on investigation findings
• Promote a culture of accountability, transparency, and compliance

Counsel – Enterprise Investigations

• Serve as a trusted legal advisor to executive leadership and department leaders on legal and business matters
• Lead and develop the Legal & Compliance team
• Identify, assess, and mitigate legal and business risks
• Develop and implement legal policies, procedures, and compliance programs
• Coordinate with external counsel and represent the company in legal proceedings as needed
• Proactively identify organizational risks and develop response strategies
• Oversee drafting, review, and approval of the annual Franchise Disclosure Document and franchise agreements
• Lead annual FDD filings and franchise registration and renewal processes across applicable states
• Ensure compliance with the Federal Trade Commission's Franchise Rule and applicable state franchise laws
• Provide legal guidance on franchise disclosure, exemptions, onboarding, territories, and transaction structuring
• Lead the franchise compliance program and support process improvements and automation
• Oversee corporate governance practices, corporate documents, and legal entity structure
• Draft, review, and negotiate vendor, supplier, school bid, acquisition, lease, and service contracts
• Facilitate licensing, trademark, statutory, and business license filings
• Ensure compliance with privacy regulations and other regulatory requirements
• Collaborate with Sales, Operations, Finance, IT, Franchise, and other departments
• Provide guidance on employment law, employee relations, labor matters, and regulatory compliance
• Draft and review employment agreements, non-disclosure agreements, non-compete provisions, and related documents
• Provide legal and compliance training to employees and franchisees
• Partner with leadership and HR on employment-related risk and compliance matters
• Lead evaluation, implementation, and governance of AI-enabled legal tools and technologies
• Improve contract management, legal research, compliance monitoring, risk assessment, and legal workflows
• Establish controls for ethical and compliant use of AI and legal technology
• Continuously improve legal processes for efficiency, consistency, and business value