German

• Provide technical support for all SiteMinder-labelled products and services to internal and external customers
• Develop strong customer relationships through technical support and consultation via phone, chat and other contact channels
• Identify customer support needs and configuration requirements
• Set customer expectations and resolve issues while delivering against customer demands and internal KPIs
• Resolve all cases in a timely manner according to company SLAs and personal KPIs
• Act as a technical expert by identifying issues and communicating them and related requirements internally

Explore Customer Tech Support, German at SiteMinder. Review requirements and application details.