Growth Marketing

• Build and maintain trusted relationships with assigned Tier 2 clients through regular meetings, strategic discussions, and ongoing account support
• Drive customer growth by monitoring gross profit, margin percentage, cross-sell opportunities, and net revenue retention
• Coordinate Customer Success, Sales Engineers, Customer Support, Platform Operations, Revenue Assurance, and Procurement teams to address client needs
• Support customer onboarding and account setup, including sender registration, route management, content filtering setup, and account maintenance
• Analyze customer traffic and business performance to identify growth opportunities, mitigate risks, and respond to changing business needs
• Collaborate with the Self Service team on transitions between managed services and self-service models
• Maintain accurate records of customer activities, engagements, and opportunities in Salesforce and other internal systems
• Achieve quarterly gross profit targets
• Grow existing accounts through upselling and cross-selling
• Retain existing accounts and execute strategic account plans
• Build and maintain executive relationships

Explore Mid Market Customer Growth Executive at Infobip. Review requirements and application details.