Guest Services

• Greet, welcome, and direct guests professionally
• Handle patient and visitor transactions and inquiries
• Screen visitors and patients upon entry according to infection-control and CDC guidelines
• Escort or transport patients and visitors, including wheelchair assistance and directing them to internal transportation
• Collaborate with colleagues and support outpatient departments
• Exhibit compassion and respect to guests in person and by phone
• Maintain a neat, clean, uncluttered reception and lobby area
• Answer incoming phone calls using standard telephone etiquette
• Work weekend and holiday rotations
• Work at multiple Lehigh Valley locations as scheduled

Explore Guest Services Representative at Lehigh Valley Health Network. Review requirements and application details.