Head of Department

• Shape and evolve the Group transaction monitoring framework with the Head of TM, including policies, procedures, rule design methodology, threshold calibration, and quality assurance
• Review and challenge scenario engineering outputs, rule specifications, threshold proposals, and back-testing results
• Own the quality standard for QA and governance outputs
• Shape rule change proposals and threshold recalibrations through change management
• Drive transaction monitoring minimum standards across entities and close gaps with local Heads of Compliance
• Exercise delegated authority as primary transaction monitoring decision-maker when the Head of TM is unavailable
• Approve withdrawal holds, account restrictions, and alert escalations
• Review L3 SAR referral packs before submission to the entity MLRO
• Approve interim rule threshold changes and document rationale
• Deputise fully for the Head of TM during leave or absence
• Support regulator relationships, respond to supervisory queries, attend regulatory meetings, and represent the TM function at inspections
• Support regulatory submissions, supervisory feedback responses, and remediation communications
• Coordinate with entity MLROs and Heads of Compliance on jurisdiction-specific requirements
• Provide day-to-day leadership and line management of transaction monitoring specialist teams
• Lead recruitment, onboarding, and development of transaction monitoring analysts
• Chair transaction monitoring governance meetings
• Act as senior escalation point for analysts, material issues, control failures, and emerging risks
• Uphold the boundary between transaction monitoring compliance decisions and commercial interests
• Ensure first-line alert operations operates within the second-line framework
• Maintain audit-ready documentation across transaction monitoring governance activity

Head of Department jobs in Bulgaria

Deputy Head of Transaction Monitoring