Head of Department

• Drive innovative outcomes using Northern Trust’s AI tooling and capabilities alongside the Enterprise Change Management Office
• Interact with all levels of Northern Trust to promote consistency and scalability in enterprise change delivery
• Work with end users and leadership teams to understand workflows and identify transformation opportunities
• Rapidly prototype solutions and drive production adoption
• Set up and oversee the internal innovation structure across Enterprise Change Management
• Define and implement an executable innovation framework
• Support adoption of innovation programs and structures across the bank
• Create and update policies, procedures and controls aligned with organizational goals, innovation structures and regulatory requirements
• Design future-state operating models using technology and AI to improve efficiency, risk management and decision-making
• Identify opportunities to augment or automate workflows using AI, data products and automation technologies
• Deploy and integrate AI, analytics and workflow solutions into enterprise platforms and business processes
• Build prototypes and production-ready solutions demonstrating measurable business value
• Partner with enterprise initiatives such as AI Horizon
• Design multi-year implementation roadmaps and influence product, platform and data roadmaps
• Develop integrations, APIs, automation workflows and custom applications connecting enterprise systems and data assets
• Collaborate with architecture, engineering and platform teams to ensure solutions are scalable and supportable
• Drive continuous improvement and automation of business processes, including intake, assessments and reporting
• Partner with enterprise Change teams to drive adoption, training, stakeholder engagement and business readiness
• Serve as a Change Champion across Enterprise Change Management and the wider enterprise
• Support solution implementation and develop innovation skills through AI enablement and other tooling
• Define and implement feedback loops capturing deployment and user-interaction insights
• Support the Enterprise Change Management center of excellence and advisory capability with Organizational Change Management

Head of Department jobs in Illinois

Head of Innovation, Change Management