Head of Department

• Develop and execute a global clinical operations delivery strategy aligned with corporate growth and operational objectives
• Establish a vision for clinical delivery excellence across all regions
• Define organizational priorities, resource investments, and transformation initiatives with executive leadership
• Drive process improvement, technology adoption, and innovative operating models
• Represent Global Clinical Delivery in executive governance forums and strategic customer engagements
• Provide executive oversight of Phase I–IV clinical operations and full-service trial delivery
• Ensure studies are delivered on time, within budget, and in compliance with regulatory and quality requirements
• Establish delivery standards, governance models, and performance expectations
• Monitor portfolio performance and resolve critical delivery risks and issues
• Oversee global clinical operations and full-service client portfolio, resource allocation, and risk mitigation
• Drive accountability for quality, timelines, enrollment, site performance, and study outcomes
• Ensure cross-functional alignment across clinical, data management, biostatistics, regulatory, medical writing, safety, and other teams
• Lead executive-level escalation management for critical studies and strategic customers
• Build executive relationships with sponsors and strategic partners
• Represent clinical delivery in business development, proposal reviews, and bid defenses
• Support customer retention, expansion opportunities, and new business acquisition
• Serve as executive sponsor for key accounts and resolve significant customer concerns
• Own revenue realization, profitability, forecasting accuracy, and operational efficiency
• Manage study budgets, scope changes, resourcing models, and client commitments
• Establish KPIs and operational metrics
• Lead, mentor, and develop a high-performing global clinical delivery organization
• Build leadership capability, succession plans, and talent pipelines
• Foster collaboration, innovation, diversity, inclusion, and continuous professional development
• Drive employee engagement, retention, and workforce planning
• Ensure compliance, inspection readiness, audit support, and proactive risk management

Global Head of Clinical Delivery

• Establish the overall vision for a Product Family and multiple functional product groups
• Set strategic vision, create and maintain product roadmaps, manage issue escalations, create business cases, and track financials
• Establish, refresh, and measure Objectives and Key Results
• Provide leadership support to Product Owners and align multiple product backlogs
• Lead people management, including hiring, goal setting, staff development, performance management, compensation decisions, and disciplinary actions
• Oversee the largest and most complex Product Family and Product Groups
• Coach and mentor practitioners, business leaders, and executives
• Lead strategic discussions and provide thought leadership to executive audiences
• Set operational team direction and collaborate on common goals
• Lead product strategy, journey vision, roadmap, backlog prioritization, and delivery goals
• Analyze industry capabilities and establish customer and journey strategy
• Participate in scrum or Kanban events and improve product value and delivery efficiency
• Track customer feedback and benefits metrics and pivot strategy as needed
• Lead business development activities and manage stakeholder relationships
• Manage dependencies and alignment with delivery teams
• Develop business plans, manage budgets and expenditures, and maximize efficiency
• Monitor program progress, risk, finances, platform performance, and business results
• Identify business opportunities and recommend enhancements or modifications
• Maintain risk management and regulatory compliance practices
• Lead, develop, and direct cross-functional delivery teams
• Recruit Product Owners and foster a diverse, high-performing team
• Manage occasional domestic travel and day-to-day team leadership

Head of Department jobs in New Jersey

Global Head of Clinical Delivery

Head of Mobile and Agentic Banking Transformation