Head of Department

• Lead Marsello’s brand and market position
• Define the company’s target audience, loyalty point of view and consistent messaging across website, product, sales and customer success
• Own lead volume and pipeline from Marsello’s channels
• Set the vision for a new loyalty marketing product
• Translate enterprise-grade loyalty sophistication into simple tools for small and medium-sized businesses
• Collaborate with the Product team to develop the product and make it a growth engine
• Build and lead a team of six direct reports across Product and Marketing
• Set team standards, direction and coaching
• Shape how Product, Marketing, Customer Success and Sales approach customer loyalty
• Represent Marsello externally with customers, partners and the wider loyalty community
• Participate as a member of the executive team

Head of Department jobs in New Zealand

Head of Loyalty