Head of Department

• Lead high-impact transformation initiatives across Relationship Excellence and horizontal workflows, including Technology and RE Operations
• Shape and execute the RE Transformation roadmap
• Build scalable Voice of the Employee capabilities
• Strengthen governance and prioritization
• Deliver measurable improvements in efficiency, predictability, organizational health, and client service
• Own end-to-end execution across VoE outreach, workflow tooling adoption, process modernization, knowledge management, and change enablement
• Translate transformation vision into actionable programs, milestones, delivery plans, and measurable business outcomes
• Strengthen intake, backlog management, prioritization, and capacity-planning frameworks
• Oversee multiple global initiatives and track execution, adoption, and benefits across regions and stakeholders
• Partner with RM, Sales, Business Transformation, AI Labs, Systems, and Technology leadership
• Lead identification, prioritization, and execution of AI-enabled transformation opportunities
• Oversee AI use cases from proof of concept through scaled adoption, including usage monitoring, Salesforce integration, impact analysis, and access provisioning
• Ensure AI and workflow solutions are secure, scalable, and aligned with enterprise standards
• Drive and measure adherence to Salesforce and JIRA
• Use data, analytics, and user feedback to evaluate adoption and refine the transformation portfolio
• Establish demand-capacity alignment, VoE feedback mechanisms, and KPI frameworks
• Lead change management for new tools, processes, and operating models
• Coach leaders on design thinking, agile delivery, automation opportunities, and continuous improvement
• Foster experimentation, learning, accountability, efficiency, predictability, and scalability

Head of Department jobs in Poland

Head of Transformation Enablement – Relationship Excellence