Health Coach

• Engage Medicare members through phone, text messaging, and other approved digital channels
• Promote positive health outcomes
• Conduct comprehensive assessments and use motivational interviewing
• Provide education and behavior-change expertise
• Develop individualized intervention plans
• Help members address complex barriers to care
• Improve medication adherence and completion of preventive health activities
• Support management of chronic conditions
• Apply advanced coaching techniques, critical thinking, clinical knowledge, and independent judgment
• Partner with members, providers, pharmacies, caregivers, and internal teams
• Support personalized care plans, member engagement, self-management skills, and sustained health improvement
• Meet quality, compliance, documentation, and productivity expectations

Explore Health Coach – Wellness at CVS Health Careers. Review requirements and application details.