Health Coach

• Provide specialized, telephonic, one-on-one coaching to facilitate and support callers’ transitions between psychological health care providers or initiation of psychological health care treatment
• Encourage continued engagement with psychological health care and promote callers’ participation in their care seeking and maintenance
• Use motivational interviewing, barrier identification, task planning, information sharing, and caller education during regular telephonic contact
• Use de-escalation techniques when necessary to ensure a positive provider experience
• Maintain accurate documentation of interactions to inform future support strategies
• Stay updated on platform features and product changes to provide accurate support
• Identify, track, report, and resolve calls and issues in a timely manner
• Maintain comprehensive tracking and documentation of identified issues through completion
• Perform other duties assigned commensurate with education and experience
• Maintain regular and reliable attendance

Explore Mental Health Coach at Revelations Counseling & Consulting. Review requirements and application details.