Health Information Specialist

• Process release-of-information requests, especially medical record requests, accurately and efficiently
• Receive and process requests for patient health information according to company and facility policies
• Maintain confidentiality, security, and HIPAA compliance for privileged patient information
• Manage patient health records and safeguard patient records
• Prepare new patient charts using paper and electronic health record sources
• Assemble medical records in standard order and ensure they are accurate and complete
• Create digital images of paperwork for electronic medical records
• Retrieve and appropriately transmit patient records to internal and external requesters
• Answer inbound and outbound calls from patients, insurance companies, and attorneys
• Document information across multiple platforms using two computer monitors
• Handle administrative duties such as faxes, mail, data entry, and scheduling pickups
• Maintain knowledge of company and facility software
• Meet site-specific productivity expectations
• Inform the manager about work, site difficulties, and fluctuating volumes
• Assist with patient walk-ins and additional duties as assigned

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