IT Specialist

• Own the end-to-end lifecycle of IT hardware assets from procurement through disposal
• Govern onboarding, deployment, repair, refresh, recovery, retirement, and disposal processes
• Maintain accurate asset ownership, location, status, warranty, and financial data
• Manage Asset Management Database (AMDB) and CMDB data quality
• Define and enforce asset data standards, controls, and governance practices
• Drive reconciliation between AMDB, CMDB, SCCM, Intune, JAMF, and discovery tools
• Ensure timely remediation of asset data discrepancies
• Conduct periodic asset audits and reconciliations
• Support internal and external audit requirements
• Monitor lost, stolen, missing, and inactive assets
• Ensure compliance with corporate policies and software/hardware governance standards
• Establish hardware refresh strategies based on age, warranty, and lifecycle policies
• Manage annual refresh programs and disposition activities
• Track lifecycle performance and provide forecasting for refresh budgets
• Coordinate with procurement teams, vendors, and depot partners
• Govern ASN processing, asset receipt validation, stockroom activities, and inventory controls
• Monitor vendor performance against agreed SLAs
• Develop and present executive dashboards and operational KPIs
• Deliver asset utilization, inventory, compliance, and lifecycle reports
• Identify opportunities for cost optimization and process automation
• Drive continuous improvement initiatives across HAM operations
• Implement automation opportunities within ServiceNow and related platforms
• Support HAM transformation initiatives and asset governance programs
• Maintain software entitlement and license records
• Perform software license reconciliation and compliance assessments
• Track software usage, installations, and license consumption
• Support publisher audits and internal compliance reviews
• Monitor software lifecycle events including EOL/EOS and version currency
• Analyse license optimisation opportunities and identify potential savings
• Manage software license renewals and entitlement documentation

Explore IT Hardware Assets and Software License Specialist at Carrier. Review requirements and application details.