IT Support

• Provide global IT support and resolve daily support requests
• Troubleshoot access, endpoint, and secure communication issues for staff worldwide
• Provide prioritized VIP and executive support
• Operate, support, and troubleshoot secure communications platforms and endpoint configurations
• Maintain continuous, encrypted, and reliable communications for critical operations
• Operate and support meeting room and audiovisual solutions
• Provision devices, apply MDM configurations, and maintain patching compliance across Windows, macOS, and Linux hardware
• Administer user access, SSO assignments, and permissions using primarily Okta
• Create and maintain documentation for secure communications, MDM configurations, and common issue resolutions

Explore IT Engineer at ICEYE. Review requirements and application details.