IT Support

• Own day-to-day IT support across Manna's site in Tulsa, Oklahoma, acting as the first and primary point of contact for hardware, software, network, and systems issues.
• Manage and mentor a small on-site IT support team, setting daily priorities and providing hands-on people leadership as U.S. headcount grows.
• Deploy, configure, and maintain standardized site infrastructure kits, including networking gear, edge/jump-box devices, security cameras, and UPS units, as new U.S. sites come online.
• Set up and maintain user accounts, provision hardware, and manage endpoint security in line with Corporate IT standards.
• Diagnose and resolve network, connectivity, and cellular/site-link issues, escalating to Corporate IT in Ireland when specialist input is needed.
• Coordinate with local vendors, ISPs, and contractors on-site, and manage hands-on troubleshooting that cannot be done remotely.
• Document site environments, equipment inventories, and recurring issues.
• Identify opportunities to strengthen IT security and operational resilience across U.S. sites, working with central IT Ops to implement agreed changes.
• Work cross-functionally and across time zones with Manna's central IT Ops team in Ireland, executing its direction and feeding field insights back to IT Infrastructure leads.
• Prioritize and execute tasks independently in a high-pressure, fast-scaling environment with minimal day-to-day supervision.

IT Support jobs in Oklahoma

IT Support Lead