IT Technician

• Provide 1st-level support for employees of the clinics
• Assist with technical questions and issues
• Analyze and resolve hardware and software problems by phone, email, remote access, or on site
• Perform installations and configurations in support of 2nd-level support
• Process support requests within the required deadlines
• Document issues and solutions in the ticketing system
• Maintain the IT knowledge base and customer documentation
• Collaborate with internal and external partners
• Contribute to ensuring system availability
• Participate in on-call duties

Explore IT Service Desk Technician – m/f/d at Elisabeth Vinzenz Verbund GmbH…. Review requirements and application details.