Implementation Specialist

• Collaborate with Client Acquisition, Client Success, CX, Training, Global Support and Product teams
• Initiate and nurture client relationships during the first 30 to 60 days of subscription
• Lead and manage client implementations
• Advise clients as an expert on Meltwater's SaaS platforms
• Configure and set up applications to meet client outcomes
• Construct and manage complex Boolean logic queries and analytics
• Develop customized reports and dashboards for marketing, public relations and social media campaigns
• Conduct online and in-person client training sessions
• Coordinate and prioritize project tasks, timelines and project plans
• Drive client engagement and platform adoption
• Communicate project status and deliverables to internal and external teams
• Maintain client satisfaction through proactive follow-up and clear communication
• Track milestones and document client interactions and insights

Explore Client Onboarding, Implementation Specialist at Meltwater. Review requirements and application details.