Implementation Specialist

• Implement AbsenceResources accounts newly transitioned from the sales team
• Complete required documentation and set specifications within the proprietary database
• Develop implementation plans and coordinate training
• Build and maintain positive account relationships
• Establish strong working relationships between ComPsych and AbsenceResources team members
• Act as the direct liaison between Human Resources professionals and AbsenceSource during implementation
• Understand assigned accounts' absence policies and related benefits
• Conduct external training on leave of absence compliance during implementation
• Develop business and communication plans with Human Resources professionals to promote AbsenceResources services
• Investigate and resolve account concerns to support a smooth transition
• Perform other duties as assigned

Client Implementation Expert

• Analyze, manage, and implement editing and auditing concepts and customizations
• Collaborate with multiple internal business partners to identify continuous process improvement opportunities
• Monitor editing and auditing programs for trends and process improvement opportunities
• Present issues, lead and/or participate in discussions, and develop conclusions with internal and external professionals
• Provide functional requirements and work with software developers to determine solutions for projects
• Review contracts and policy language to ensure claims processing results match contract and policy terms
• Prepare and present in-depth written technical assessments
• Perform other duties and responsibilities as assigned

Implementation Specialist jobs in Idaho

Client Implementation Expert

Payment Integrity Quality Program Implementation Specialist I/II