Implementation Specialist

• Work on varied projects as a full-time consultant across different project lengths and client industries
• Serve as the client’s main point of contact
• Establish trust and proactively communicate project status, timelines, roadblocks, and recommendations
• Facilitate client meetings and elicit requirements
• Translate and simplify requirements based on client needs
• Define project scope and objectives and prioritize client business needs
• Configure and customize RevOps tool instances
• Set up user roles, groups, and permissions
• Configure workflows, triggers, automations, and macros
• Design and implement custom fields, forms, and reporting
• Integrate platforms with asset management systems, CRMs, e-commerce platforms, and other business systems using APIs, apps, and native integrations
• Plan and execute data migrations
• Lead the technical portion of demos and articulate value and key functionalities
• Engage with prospects, address concerns, provide resources, and follow up with calls to action
• Work with Project/Resource Managers and Sales to align stakeholders and ensure project success
• Provide expert-level troubleshooting and support during and after implementation
• Advise clients on best practices and identify optimization and efficiency opportunities
• Assist with training client administrators and end-users
• Create documentation for configured solutions and best practices
• Build and maintain collaborative client relationships as a trusted advisor
• Stay current with new features, products, and industry trends

Explore Implementation Consultant at Zirous. Review requirements and application details.