Implementation Specialist

• Support the operational component of TRC’s commercial and residential energy efficiency programs
• Perform processing activities supporting Energy Consultants, installation Partners, and customers on energy efficiency projects
• Support project creation
• Verify documents
• Review projects accurately and timely
• Process payment of project rebates
• Operate across several programs and multiple dashboard queues
• Progress projects based on daily responses from contractors and customers
• Validate project accuracy and required project milestones
• Use MS Dynamics CRM to progress energy efficiency applications through required milestones
• Interact across functional areas to ensure timely responses to customers and program partners
• Raise issues and exceptions for resolution
• Provide insights to improve program design and processing
• Communicate changes in volume trends to help offset potential delays
• Ensure customer and contractor satisfaction
• Cross-train coworkers on program requirements
• Participate in local New Brunswick, NJ marketing events and conferences

Implementation Specialist I

• Lead end-to-end deployment of 1Kosmos solutions for enterprise and public-sector customers.
• Conduct discovery workshops, architecture reviews, and technical design sessions.
• Develop implementation plans, migration strategies, and deployment runbooks.
• Serve as the primary technical lead during customer onboarding and production rollouts.
• Manage multiple customer implementations simultaneously.
• Design and implement SSO integrations using SAML 2.0, OIDC, OAuth 2.0, and WS-Federation.
• Integrate 1Kosmos with enterprise Identity Providers and configure federation relationships, claims mappings, authentication policies, and provisioning workflows.
• Troubleshoot authentication failures, token issues, certificate problems, and federation incidents.
• Deploy passwordless authentication using FIDO2, Passkeys, WebAuthn, mobile-based authentication, and certificate-based authentication.
• Implement identity proofing and verification workflows and design phishing-resistant Zero Trust architectures.
• Integrate passwordless authentication into VPNs, VDI, workforce applications, and customer-facing applications.
• Integrate with Active Directory, LDAP, Microsoft Entra ID, HR systems, SIEM platforms, and MFA solutions.
• Deploy and support 1Kosmos components across hybrid, multi-cloud, and on-premises environments.
• Develop automation scripts and integration tools using Python, PowerShell, and JavaScript.
• Build and troubleshoot REST API integrations and create deployment automation and operational tooling.
• Assist customers with custom integrations and identity workflows.
• Advise customers on IAM and authentication initiatives, mentor customer teams, and support escalated technical issues.
• Collaborate with Product, Engineering, Support, and Customer Success teams to resolve customer challenges.
• Provide implementation feedback to influence product roadmap and feature enhancements.

Implementation Specialist jobs in New Jersey

Implementation Specialist I

Senior Implementation Engineer