Implementation Specialist

• Partner with Account Executives to lead technical discovery, build bespoke architectures, and deliver product demonstrations and PoCs
• Support Cloudflare Security, Networking, and Developer Platforms solutions
• Lead or oversee technical onboarding and implementation
• Serve as the primary executive and engineering contact for customers
• Own discovery, demos, onboarding, technical health, risk, and expansion strategy
• Monitor customer health scores and telemetry and resolve integration bottlenecks
• Carry a variable quota tied to new business acquisition and/or account growth
• Drive platform adoption, revenue retention, and strategic cross-sell and up-sell opportunities
• Lead technical Quarterly Business Reviews for C-level executives
• Act as a trusted technical advisor throughout the customer lifecycle
• Use AI agents and internal platforms to automate RFP/security questionnaire responses, sandbox provisioning, and telemetry monitoring
• Report to the Regional Customer Engineering Leader

Explore Senior Customer Engineer, Named at Cloudflare. Review requirements and application details.