Implementation Specialist

• Act as a trusted technical advisor and core contributor to Cloudflare’s technical go-to-market strategy
• Support SMB and Digital Native Business customers throughout discovery, validation, onboarding, and adoption
• Partner with Account Executives to lead technical discovery and map customer infrastructure to Cloudflare architectures
• Define scopes, success criteria, and evaluation plans for Proofs of Concept and technical validations
• Deliver technical presentations, architectural diagrams, and demonstrations
• Develop customer success plans and architectural guidance for onboarding and adoption
• Guide customers on DNS migrations, Zero Trust rollouts, and WAF optimization
• Support customer health, manage risk, and identify expansion opportunities
• Contribute to targets for new business, adoption, retention, and account growth
• Advise stakeholders on architecture, security posture, developer platforms, AI control layers, and adoption strategy
• Use AI agents, LLMs, and internal platforms to automate RFP responses, security questionnaires, sandbox provisioning, telemetry monitoring, and documentation
• Create demonstrations, workshops, architectural guidance, and technical documentation
• Share reusable technical assets and knowledge with the wider team
• Travel up to 20% for customer meetings, conferences, industry events, and in-person team collaboration

Explore Digital Customer Engineer – Swedish or Russian Speaker at Cloudflare. Review requirements and application details.