Implementation Specialist

• Coordinate bespoke implementation teams across Sales, Product, Engineering, Compliance, and Operations throughout the implementation lifecycle
• Guide embedded clients through onboarding and implementation
• Create and maintain implementation plans with deliverables, timelines, owners, and dependencies
• Facilitate meetings and communication channels to align teams on priorities, timelines, and client expectations
• Coordinate resources across multiple concurrent implementations
• Gather client impact data for product prioritization and planning
• Identify, document, and manage technical, commercial, regulatory, and operational risks
• Establish escalation paths and lead cross-functional issue resolution
• Define implementation acceptance criteria and validate requirements before go-live
• Orchestrate go-live activities and provide post-launch support and monitoring
• Execute structured handoffs to ongoing support teams
• Conduct post-implementation reviews and lessons-learned sessions
• Create and improve process documentation for embedded client implementation journeys
• Analyze implementation data and feedback to identify process improvements
• Integrate feedback from internal teams and client interactions

Explore Implementation Manager at Sokin. Review requirements and application details.