Implementation Specialist

• Lead technical discovery calls to understand prospects’ AI/ML architecture, use cases, requirements, API integration, model requirements, data residency, and compliance
• Develop expertise in OpenRouter’s products and solutions
• Design customized demonstrations and manage proof-of-concept environments
• Partner with account executives throughout the sales cycle from discovery through close
• Respond to proposals and technical questions and present at customer meetings, QBRs, and executive briefings
• Address technical objections and competitive positioning
• Support negotiations on technical terms, SLAs, and implementation timelines
• Provide Product and Engineering feedback on feature requests, competitive gaps, and market requirements
• Support technical onboarding and adoption for APAC customers
• Serve as the regional point person for account health and partner with US-based teams to identify technical blockers and adoption risks
• Assist customers with technical issues during APAC business hours, including API and code-level debugging and minimal reproductions
• Hand off deeper investigations or off-hours coverage to US-based Support and Engineering

Explore Customer Engineer, APAC at OpenRouter. Review requirements and application details.