Implementation Specialist

• Serve as the direct liaison with customers
• Install, maintain, and upgrade semiconductor equipment
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
• Coordinate and communicate directly with customers to ensure smooth operations and service
• Ensure compliance with safety, PIP, and environmental protocols
• Independently perform TSMC F24 installation, maintenance, and upgrades
• Troubleshoot hardware issues, order and replace parts, and resolve FDC mismatches
• Test and diagnose equipment following documented procedures and task plans
• Participate in daily passdown meetings and follow task priorities
• Answer lead, FSO, and customer calls and participate in customer and internal meetings
• Maintain clean and organized workspaces according to TSMC 6S
• Open and manage service cases and escalations based on CE KPIs
• Support parts management, including ordering, tracking, and coordination with technicians
• Collaborate with Germany CE teams and local PSE teams
• Coach and support junior engineers and international colleagues
• Participate in FSO on-call rotations and support deinstallation activities
• Represent Applied Materials professionally with a customer-first mindset

Implementation Specialist jobs in Taiwan

Customer Engineer – ESMC Long-Term Assignment