Implementation Specialist

• Represent Cloudflare’s technical go-to-market strategy as a trusted advisor
• Own the technical customer relationship from discovery through long-term adoption, renewal, and account expansion
• Partner with Account Executives to lead technical discovery, build bespoke architectures, and deliver product demonstrations and Proofs of Concept
• Tailor Cloudflare Security, Networking, and Developer Platform solutions to public sector procurement and compliance standards
• Lead or oversee technical onboarding and implementation
• Own customer discovery, demos, onboarding, technical health, risk, and expansion strategy
• Monitor customer health scores and telemetry to accelerate time-to-value and resolve integration bottlenecks
• Carry a variable quota tied to new business acquisition and/or account growth
• Drive platform adoption, revenue retention, cross-sell, and up-sell opportunities
• Lead technical Quarterly Business Reviews for C-level executives
• Automate RFP/security questionnaire responses, sandbox provisioning, and basic telemetry monitoring using AI agents and internal platforms
• Report to the Regional Customer Engineering Leader

Implementation Specialist jobs in Washington

Senior Customer Engineer