Incident Response Analyst

• Provide first-line support for incidents and technical issues reported by client staff and customers
• Categorize and escalate incidents according to severity and Standard Operating Procedures (SOPs)
• Escalate cases to specialized teams such as Threat Hunting and Vulnerability Management
• Coordinate with regional teams, private-sector entities, and partners throughout the incident lifecycle
• Track and verify distribution and resolution of service requests
• Maintain shared mailboxes, incoming incident reports, and phone systems for efficient case routing and response
• Perform correlation analysis across cyber, physical, and communication threats
• Contribute to daily, weekly, and monthly reports on emerging threat patterns and operational metrics
• Deliver customer service and technical support to client partners during incident responses
• Participate in shift synchronization meetings to support seamless 24/7 Operations Center transitions
• Perform other duties as assigned

Incident Response Analyst jobs in Washington

Junior Cyber Incident Response Analyst