Infrastructure Engineer

• Administer and improve enterprise Microsoft 365 messaging and collaboration services
• Manage Exchange Online and on-premises Exchange Server in a hybrid environment
• Administer Azure AD Connect, mail flow, mailboxes, distribution groups, routing policies, server health, queues, retention, and archiving
• Manage enterprise Teams policies, meetings, client updates, and Teams Phone System capabilities
• Maintain integrations with Exchange, SharePoint, and OneDrive
• Use PowerShell automation for onboarding and offboarding, licensing and mailbox setup, Teams configuration, batch changes, health reporting, usage analysis, monitoring, configuration management, patching, and backups
• Provide Tier 3 troubleshooting and root cause analysis
• Manage escalations to Microsoft Support
• Plan and execute Exchange updates, mailbox migrations, Microsoft 365 feature deployments, and possible tenant-to-tenant migrations
• Apply testing and change-management processes
• Create documentation, runbooks, and training
• Collaborate with Network, Security, and Help Desk teams

Infrastructure Engineer jobs in Connecticut

Infrastructure Engineer II – Microsoft 365, Exchange