Infrastructure Engineer

• Own the golden image and machine catalog lifecycle, including building, patching, testing, releasing, and clean rollback
• Troubleshoot session, profile, and application delivery issues, including logon duration, profile containers, printing, peripherals, and protocol performance
• Manage platform access layers, including gateways, brokers, certificates, and MFA integration
• Serve as technical lead during VDI-impacting incidents and drive resolution
• Right-size host pools and delivery groups using session and resource data
• Manage autoscale, power management, and cloud consumption
• Automate image builds, catalog updates, and health checks using scripting and platform APIs
• Write root cause analyses, execute structured change management, and maintain technical documentation
• Lead VDI project delivery including scoping, estimation, design, migration, and implementation
• Provide client status reporting and best-practice guidance
• Mentor junior engineers
• Collaborate with infrastructure, network, and service desk teams
• Work with a global network operations center handling first-line monitoring and triage

Explore Senior Infrastructure Engineer – Citrix VDI at ITTConnect. Review requirements and application details.

Senior Infrastructure Engineer – Citrix VDI

• Operate NSX, including segments, distributed firewall policy, gateways, load balancing, and east-west/north-south traffic troubleshooting
• Manage ESXi host, vCenter, and vSAN lifecycle, including patching, firmware alignment, certificate management, and capacity planning
• Diagnose and resolve compute, storage, and virtual network performance and availability problems through root cause
• Serve as technical lead during platform-level incidents and coordinate with clients, internal teams, and Broadcom or hardware vendor support
• Administer KVM-based or Hyper-V environments and support workload migrations between hypervisors
• Automate recurring operations using scripting and vSphere and NSX APIs
• Write root cause analyses, execute structured change management, and maintain documentation of baselines, designs, and tuning decisions
• Lead technical delivery of virtualization upgrades, consolidations, and migrations
• Provide client status reporting, capacity guidance, and best-practice recommendations
• Mentor junior engineers and collaborate with storage, network, and service desk teams
• Work within the Managed Services team to own operation and health of client virtualization platforms, supported by a global network operations center for monitoring and triage

Explore Senior Infrastructure Engineer – Virtualization at ITTConnect. Review requirements and application details.