Insurance

• Verify dental insurance eligibility and benefits, including deductibles, annual maximums, waiting periods, frequency limitations, and coverage percentages
• Contact insurance carriers by phone and portal to clarify benefits and resolve coverage questions
• Submit and track pre-authorizations and pre-determinations for prosthodontic and periodontal treatment
• Document benefits breakdowns and verification results accurately in Open Dental
• Answer inbound calls and make outbound calls in English and Spanish, following office scripts
• Schedule new patients, confirm upcoming appointments, and manage the provider schedule
• Follow up on cancellations and no-shows to rebook patients and fill open slots
• Maintain patient demographics and insurance information in Open Dental and support new patient intake
• Use Weave for patient calls, texts, and outreach
• Handle patient information with discretion and in full compliance with HIPAA

Explore Bilingual Dental Insurance & Patient Coordinator – Prosthodontics at Staffing For Doctors. Review requirements and application details.