Insurance

• Handle 50–150 inbound and outbound patient calls per day using Weave
• Answer treatment inquiries and schedule appointments
• Manage provider calendars and guide prospective psychiatry and TMS therapy patients through intake
• Assist with general administrative requests
• Conduct appointment confirmations, cancellations, and reschedules in English and Spanish
• Address non-clinical questions about psychiatry, TMS therapy, and mental health services
• Maintain accurate patient records and organize digital intake workflows
• Update patient charts and manage daily calendar tasks using Google Workspace and GoHighLevel
• Verify insurance eligibility and coverage details on payer platforms
• Assist with prior authorization documentation
• Identify administrative bottlenecks and maintain high patient satisfaction

Insurance jobs in Ecuador

Bilingual Front Desk, Insurance Verification Specialist – Psychiatry, TMS