Insurance

• Process new business, renewals, and change requests from group policyholders according to stipulated benchmarks and requirements
• Process member enrolment for customized policies, including enrolment, termination, and changes with quality checking
• Handle email correspondence between the Hong Kong processing team and clients within stipulated timelines
• Meet personal quality, productivity, turnaround time, and attendance benchmarks
• Review necessary documents and procedures to enhance controls and efficiency
• Identify errors, delays, and other problems on time, then diagnose and resolve them through corrective and preventive measures
• Serve as a module owner and lead projects where necessary
• Perform other responsibilities and ad hoc duties assigned by the supervisor

Explore Associate – Insurance Policy Member Maintenance at AIA. Review requirements and application details.