Intake Coordinator

• Serve as the first point of contact for patients, clients, and referral sources
• Receive and process referrals and gather and verify required documentation
• Screen referrals and appropriate databases to determine program appropriateness
• Process referral data accurately and within department standards
• Serve as a central resource for internal and external stakeholder inquiries
• Coordinate complex scheduling workflows, including initial and follow-up visits, ad hoc appointments, and home visit logistics
• Conduct direct patient outreach and manage visit cadence expectations
• Ensure patients are informed about program offerings
• Assist with receipt, scanning, and labeling of paper records
• Support credentialing of new providers by monitoring applications and licenses
• Help create standard supply-ordering processes and fulfill requests
• Communicate with internal teams to ensure timely service delivery
• Provide exceptional customer service and maintain confidentiality

Explore Intake Coordinator – Advanced Care at Home Clinic at Advocate Aurora Health. Review requirements and application details.