Intake Specialist

• Receive and process incoming patient referrals from hospitals, providers, and other referral sources
• Review referrals for completeness and accuracy
• Ensure required orders and supporting documentation have been received
• Follow up with referral sources to obtain missing information
• Enter and maintain accurate patient demographics, insurance, and clinical information within the EMR
• Complete insurance eligibility and benefit verification
• Review and reconcile insurance changes on a routine basis
• Maintain accurate and organized referral records
• Navigate electronic referral portals and healthcare systems
• Process referrals through hospital and provider platforms
• Communicate with hospital case managers and discharge planners when additional information is needed
• Monitor incoming referrals and prioritize tasks based on urgency
• Communicate professionally with referral sources, providers, patients, Sales, and Operations
• Work closely with internal teams to support timely referral processing
• Help resolve documentation or information discrepancies
• Maintain patient information in accordance with HIPAA and company policies
• Handle confidential medical and insurance information with accuracy and discretion
• Ensure documentation is complete, organized, and properly maintained

Intake Specialist jobs in Florida

Weekend PRN Intake Specialist