Intake Specialist

• Review incoming Medical Service Authorizations and medical paperwork to create new clients, update existing clients, and close accounts as needed
• Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls
• Troubleshoot and resolve account issues
• Coordinate with Logistics, Customer Care, Billing, and Compliance
• Assist other departments with Intake-related inquiries
• Manage a queue of incoming documents in the CRM system
• Operate within service level agreements while maintaining accuracy for billing and compliance

Intake Specialist jobs in Iowa

Intake Client Specialist