Investigator

• Notify investigator sites, sponsors, and affiliates of laboratory results, sponsor-determined flags, and test cancellations according to the Statement of Work (SOW)
• Monitor, track, and resolve accession holds and inform the Supervisor and associated Project Manager of delays
• Update the database with appropriate information and inform personnel of additional testing needs
• Support sites and sponsors with project-related questions via phone and email
• Adhere effectively and promptly to management communications, meetings, and Standard Operating Procedures (SOP)
• Assist with implementing global processes and procedures
• Track and report metrics within agreed timelines
• Document and resolve service failures, escalating to management when appropriate
• Act as a liaison for internal and external clients
• Communicate investigator site needs during discussions of new policies or procedures
• Prioritize patient safety and promptly address and escalate patient safety issues
• Explore investigator needs before implementing new processes and procedures

Explore Investigator Support Assistant, Italian Speaker at Labcorp. Review requirements and application details.