Investigator

• Independently conduct extensive and detailed investigations to determine the origin and cause of fires and explosions, primarily involving structures, commercial buildings, and residences
• Investigate assigned claims suspected of insurance fraud, including large loss, large fire loss, and multiple claims
• Investigate sites and provide expert testimony in depositions and trials
• Report cases to requesting parties in adherence to best practices
• Anticipate customer training needs based on customer exposure and antifraud initiatives
• Maintain confidential claims files and document relevant facts in claims handling systems
• Keep management informed of developments affecting claims results
• Review investigations and recommend outcomes promptly
• Provide guidance and recommendations to claims leadership and associates on claims resolution
• Develop and maintain cooperation with government agencies and private information bureaus
• Identify and interview witnesses and involved persons
• Determine negligence and violations of laws
• Inspect public records, including deeds, mortgages, liens, suits, judgments, and marriage and divorce records
• Maintain technical competency regarding privacy laws and public-record availability
• Provide investigative guidance to Fire Investigator team members
• Support quality programs
• Travel as required

Senior Fire Investigator – IAAI-CFI

• Investigate low to moderately complex insurance fraud activity involving multi-line claims
• Evaluate investigation assignments to ensure intervention is warranted
• Identify evidentiary leads and use investigative techniques to acquire relevant evidence and resolve fraud concerns
• Produce work products that can withstand scrutiny of the courts/legal system
• Communicate with internal and external business partners regarding investigations and insurance fraud matters
• Develop and maintain contacts with public agencies and other sources concerning insurance fraud issues and investigations
• Act as a liaison between the company, police and fire officials
• Develop and maintain relationships with internal and external business partners as a subject matter expert contributing to insurance fraud detection
• Develop and deliver insurance fraud awareness training to internal and external business partners
• Build and maintain a meaningful industry social network
• Assist special investigations leadership in promoting fraud awareness and detection

Special Investigator, LA & Sacramento

• Conduct covert, stationary, and mobile surveillance
• Conduct surveillance throughout the home state and surrounding states
• Record subject activity on a video recording device
• Conduct alive-and-well checks, locates, basic scene investigations, paint sample analysis, EDR, and RCS deployments/retrievals
• Prepare and complete written reports of observations
• Upload video evidence and surveillance reports
• Conduct basic claims investigations
• Travel daily within the investigator’s area or territory
• Provide clear reports of activities to the operations team

Investigator jobs in California

Senior Fire Investigator – IAAI-CFI

Special Investigator, LA & Sacramento

Field Investigator