Learning and Development

• Create engaging courses, videos, quizzes, activities, and learning materials.
• Transform complex processes and daily representative tasks into clear, interactive training content.
• Manage and organize TalentLMS, ensuring content is accurate, updated, and aligned with current operational needs.
• Identify training gaps based on escalations, performance trends, and feedback.
• Collaborate with Talent Development and Operations to develop new training ideas and improve existing content.
• Use AI and digital tools to make content creation faster and more efficient.
• Continuously improve the learner experience and engagement.

Learning Experience & Content Specialist

• Deliver engaging, effective, role-based training programs to CoreLogic employees across all levels
• Facilitate training using role-playing, simulations, team exercises, group discussions, videos, and lectures
• Evaluate training program effectiveness and adjust programs to improve outcomes
• Monitor and report on trainee progress and performance
• Provide feedback and support to trainees
• Track and analyze course evaluations and training effectiveness
• Identify trends and adjust training materials based on feedback and results
• Support analytics or learning coordination during periods of low facilitation
• Navigate team dynamics while working independently
• Present in meetings and adapt communication style to stakeholder, project, team, and business needs
• Communicate and negotiate with stakeholders to manage expectations and deliver timelines
• Develop job aids and document business rules
• Create or implement methodologies to standardize work
• Attend weekly stakeholder calls and provide project updates
• Plan and manage time to deliver tasks promptly and meet quality expectations
• Maintain confidentiality and build relationships with internal departments within TELUS International

Learning and Development jobs in Guatemala

Learning Experience & Content Specialist

Business Learning Specialist – Training Transformation