Legal Assistant

• Serve as the first point of contact on a Zoom phone system
• Answer and screen 12 to 30 incoming calls per day
• Take detailed messages and route calls to the attorney, in-house paralegal, or title agent
• Field calls from adversaries and consumer debtors professionally and with composure
• Open new matters in Clio and complete all intake data entry
• Generate engagement letters from firm templates for attorney review and signature
• Create and maintain organized electronic client files
• Manage a high-volume collections docket for institutional creditor clients
• Prepare demand letters and assemble documents from standardized forms
• Submit pleadings and proposed orders through the Indiana e-filing system, after attorney review and approval
• Participate in daily Zoom check-ins with the attorney and periodic client calls