Legal Assistant

• Maintain a high standard of professionalism and client service in all interactions
• Handle inbound and outbound communication, including message taking
• Support case package assembly and preparation for filing
• Triage client inquiries and determine appropriate next steps
• Draft recommendation letters and assist in preparing submission materials
• Conduct legal research as instructed to support case preparation
• Schedule consultations and manage calendars effectively
• Draft immigration forms and prepare supporting legal documentation
• Manage immigration case files and maintain accurate, organized client records
• Manage email communications and ensure timely follow up with clients
• Support a dynamic legal team by managing immigration case workflows
• Deliver high-quality client support and contribute to accurate, efficient case preparation

Legal Assistant, Immigration Case Assistant

• Maintain clear and professional communication through email, Microsoft Teams, and other internal channels
• Ask clear and timely clarification questions when information does not meet established requirements
• Communicate regularly with Sales and Legal team members regarding matter setup and documentation
• Maintain consistency and accuracy across historical and newly opened matters
• Identify discrepancies or incomplete information within historical matters and follow up internally as needed
• Verify that assignments, fields, and required questions are completed accurately
• Add or update case subcategories and other relevant classifications
• Escalate issues appropriately to prevent incomplete information from moving through the process
• Identify missing, inconsistent, or unclear information and communicate internally to obtain clarification
• Ensure required payment information is captured for ongoing payments
• Confirm that required third party forms and supporting documentation are properly maintained
• Record and verify payment, deposit, and applicable third party payment information
• Enter and maintain accurate case and matter information in Clio
• Confirm that new matters are assigned to the appropriate attorney or legal team member
• Review historical matters and update records with newly required data points
• Review newly opened matters for completeness before transitioning them to the Legal team
• Categorize matters accurately according to case type, including divorce, custody, prenup, postnup, and other applicable categories
• Review newly signed representation agreements and verify that all required information is complete and accurate

Legal Assistant jobs in South Africa

Legal Assistant, Immigration Case Assistant

Legal Assistant – Legal Case Administration Assistant