Loan Assistant

• Coordinate daily interlibrary loan and resource-sharing activities, including borrowing and lending requests, document delivery, customer service, and record maintenance
• Train, support, and guide student employees assigned to interlibrary loan activities
• Participate in student employee hiring and evaluation processes
• Use Alma Resource Sharing, OCLC, Rapido, RapidILL, and integrated library management systems to process requests
• Troubleshoot technical and service-related issues across multiple systems
• Maintain accessible services in accordance with ADA Title II
• Maintain ILL policies and procedures in line with the US Interlibrary Loan Code and train backup staff
• Recommend improvements to policies and procedures
• Ensure compliance with copyright law and licensing agreements
• Maintain interlibrary loan statistics and prepare routine activity reports
• Collaborate with UW Libraries on cooperative resource-sharing services
• Complete copy cataloging for physical collections using UW System Libraries standards and OCLC
• Use MARC formats and OCLC and Alma databases
• Coordinate processing of newly cataloged materials, including assigning and monitoring student work, maintaining workflows, quality control, and preparing materials for circulation and shelving
• Provide backup Access Services and circulation desk support
• Assist with summer camps using the library space
• Assist patrons, answer questions, and apply circulation policies and procedures
• Mentor student employees and model customer-service best practices
• Resolve circulation-related issues and refer exceptions to appropriate staff
• Oversee shelving, cleanliness, organization, and user access to physical collections
• Maintain professional competence, serve on committees, and work on special library projects as assigned

Explore Interlibrary Loan Coordinator, Cataloging Assistant at Universities of Wisconsin. Review requirements and application details.