Loan Closer

• Support the Bank’s SBA program by closing and booking approved SBA loans according to bank policies, SBA SOP and SBA Loan Authorization
• Administer loans from origination through settlement and full funding
• Analyze internal loan approvals to determine required due diligence and documentation
• Collect, audit and examine loan-closing documents and third-party reports
• Order and review collateral evaluations and resolve issues
• Review insurance, including flood insurance, for regulatory compliance
• Prepare pre-closing and post-closing checklists
• Package application information for SBA Loan Submission and obtain SBA loan approval
• Track and fund the SBA Guarantee Fee
• Liaise with lenders, bank counsel and title companies
• Review loan documentation for compliance with approvals and policies
• Coordinate closing requirements with internal departments, lenders, counsel and borrowers
• Confirm approval conditions are met and schedule closings
• Account for fees and charges and prepare booking sheets
• Review loans after booking in the system of record
• Resolve loan documentation exceptions and recorded-document requirements
• Maintain the loan pipeline and process approved loans promptly
• Communicate positively with clients, escalate issues and follow through to resolution
• Process administrative actions for existing loans, including modifications, collateral changes and E-Tran updates
• Assist with multi-disbursement loan advances and process loan-proceeds disbursements

SBA Loan Closer

• Analyze approved credit requests to identify required pre-close conditions and due diligence needs
• Order and review Title Commitments, UCC searches, Flood determinations, Proof of insurance, Surveys, Entity documents, real estate appraisals, Environmental Assessments, Good Standing Certificates, and Beneficial Ownership documentation
• Ensure due diligence items are received and reviewed for accurate loan document creation and lien perfection
• Submit loan details to the internal Doc Prep team for closing documentation
• Engage with approved attorneys to prepare or close loan documents
• Coordinate closing dates and times with attorneys, title companies, customers, CRM, and LOA
• Review draft closing documents and settlement statements for accuracy
• Provide final approval for closing once all conditions and due diligence requirements are satisfied
• Verify executed documents for complete and accurate signatures and forward them to Loan Servicing for booking
• Ensure supporting documentation is loaded to CreditLens and/or submitted for imaging
• Assist with initial loan disbursement at closing as the second required signature
• Deliver exceptional service to internal and external clients with urgency and a positive attitude

Commercial Loan Closer

• Support loan transactions from approval through funding and post-closing activities
• Serve as the primary contact for onboarding and transaction coordination
• Complete due diligence, regulatory, and procedural reviews
• Order and review lien searches, credit reports, insurance, tax, and third-party reports
• Prepare closing statements
• Monitor approvals
• Verify wire instructions and coordinate funding
• Support post-closing asset management activities, including deposits, memos, and refunds
• Liaise with borrowers, advisors, legal counsel, and internal teams to ensure timely and accurate execution

CRE Loan Closer

• Review approved Credit Memoranda and identify documentation required for loan closing
• Collect and review documentation for accuracy and compliance with closing and funding conditions
• Order appraisals, environmental reports, and credit reports
• Build complete credit and closing files with Credit Associates, Relationship Managers, and third parties
• Manage pre-closing due diligence, including appraisals/vessel surveys, property surveys, environmental reports, title searches, insurance coverage, UCC searches, invoice accuracy, bills of sale, equity injection verification, and liquidity verification
• Prepare and/or review loan closing documents for accuracy and policy compliance
• Coordinate with closing attorneys, referring brokers, and Loan Operations to facilitate closing and disbursement of loan proceeds
• Assist credit and compliance departments with loan portfolio servicing and maintenance of lending files
• Clear loan exceptions, deficiencies, and loan review findings
• Monitor insurance policies, financial reports, and other required reporting documents
• Comply with bank policies, procedures, and BSA/AML/OFAC regulations and guidelines
• Assist with clearing outstanding loan documents, post-closing items, and loan exceptions
• Coordinate subsequent loan advances according to loan documentation and approvals

Senior Commercial Loan Closer

• Support loans, inquiries, and client-satisfaction items while working with Healthcare Relationship Managers and Practice Finance Business Development Officers
• Support sales teams in executing a One Bank strategy and growing market share
• Retain and deepen client relationships by providing knowledgeable, timely, and professional client support
• Review loan approvals and loan documents prepared by internal teams and outside counsel
• Ensure borrowers and lenders pay all fees and set up escrow when needed
• Collect required client documentation based on loan conditions and monitor closing documentation requirements
• Build client relationships and manage expectations for documentation and timing throughout the loan closing process
• Ensure compliance with loan requirements, regulatory requirements, and approval conditions
• Identify due diligence issues and work with others to find solutions
• Communicate with title and closing agents, outside counsel, borrowers, and others to ensure accurate documentation
• Collaborate on and implement new-hire and continuing-education methodology and resources for the Loan Closing team
• Maintain a pipeline of 12–16 loans and close 5–7 per month
• Handle complex, advanced loan types
• Mentor the team and maintain the Healthcare Lending playbook
• Own and maintain training components for the closing team
• Create and maintain training with partners, implement continuing education, and onboard new closers
• Stay updated on enhancements and upcoming items for the closing team
• Organize special projects advancing Healthcare and the closing team
• Train and upskill closers in management-identified areas

Senior Loan Closer

• Analyze approved credit requests to identify required pre-close conditions and due diligence needs
• Order and review Title Commitments, UCC searches, Flood determinations, proof of insurance, surveys, entity documents, real estate appraisals, environmental assessments, Good Standing Certificates, and beneficial ownership documentation
• Ensure due diligence items are received and reviewed for accurate loan document creation and lien perfection
• Submit loan details to the internal Doc Prep team for closing documentation
• Coordinate with approved attorneys to prepare or close loan documents
• Coordinate closing dates and times with attorneys, title companies, customers, CRM, and LOA
• Review draft closing documents and settlement statements for accuracy against loan approval
• Provide final approval for closing once conditions and due diligence requirements are satisfied
• Verify executed documents for complete and accurate signatures and forward them to Loan Servicing for booking
• Load supporting documentation to CreditLens and/or submit it for imaging
• Assist with initial loan disbursement at closing as the second required signature
• Deliver exceptional service to internal and external clients with urgency and a positive attitude