Loan Processor

• Ensure loan applications are complete and comply with Federal and NCUA laws, regulations, and Navy Federal policies and procedures
• Review member loan applications for completeness and identify required information or supporting documentation
• Contact members for clarification and obtain additional details; verify employment, references, credit, and payoff information
• Conduct member re-interviews to obtain information requested by the Lending Committee
• Counsel members on loan options, loan status, and Navy Federal policies and procedures while maintaining confidentiality
• Verify employment data with employers, HR departments, supervisors, and other third parties
• Respond to inquiries regarding credit decisions, additional information, lending policies, practices, and collateral requirements
• Determine collateral, interest rates, repayment terms, and purpose codes
• Enter loan application requests into automated loan processing systems and update member demographic information
• Submit loan cancellations and enter changes to loan status in online loan systems
• Monitor loan-system queues, fax databases, and other databases for pending items
• Detect potential fraud indicators
• Forward completed documentation for electronic member-record processing
• Provide administrative support to the section and Lending Committee
• Review, analyze, and return drafts via the Draft Processing System
• Sort and distribute incoming mail and faxes
• Research, assemble, and obtain consumer loan information
• Typically receive guidance from a Consumer Loan Processor II
• Perform other related duties as assigned